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3. Bad research and no research.
Buying a car is not rocket science, but you could compare it to a high school
term paper. To do it right, you've got some homework ahead of you. The good news
is that with the advent of the Internet, a world of information -- never
available to our parents and grandparents -- is just a click away. And usually
for free. Resources such as Kelley Blue Book, Edmunds.com and Autobytel.com
provide tons of information on pricing, rebates, holdback incentives, options,
packages, interest rates, negotiating techniques, reviews, forums and much more.
Walking onto a dealer's lot with no information is like walking into the lion's
den. And relying on a dealer for information is just slightly better.
4. Picking the most conveniently located dealership.
No, they're not all the same -- not even for the same exact makes and models.
Ask around -- learn from friends' experiences. Also, determine your seller's
C.S.I. (Customer Service Index), which is a ranking generally maintained by
automakers for the dealerships that sell their vehicles. The C.S.I. is a
reflection of how well an individual dealer satisfies its customers both in
terms of sales and service. "You can also check dealerships with the Better
Business Bureau," points out Mondin. Find the BBB on the Web.
5. Going by payment, rather than price.
This is an easy mistake to make, since most of us budget, and therefore think,
in terms of monthly figures rather than going by grand totals -- and gee, paying
only $400 per month sure sounds better than, say, $500, even if the car payments
do drag on a bit longer with the former. But you've done yourself no favor in
getting the dealer to agree to the lower figure. Why? Because the dragged-out
loan means more interest charges for you -- and more profit for the seller. In
short, keep an eye on the long-term total, not just the monthly payouts.
6. Prematurely talking trade-in.
This is another easy trap to fall into because dealers love to play the trade-in
game. Don't let them muddy the waters: Negotiate a satisfactory price for the
car -- then bring up your trade-in. Another thought: If you bring in your old
car all cruddy and dirty, the appraiser will rightly assume you don't put much
value on it yourself.
7. Not shopping interest rates.
Too many car buyers ignore the importance of shopping interest rates, apparently
thinking that if the payment fit into their monthly budget okay, it must be all
right. But unless you have excellent credit, you're most likely better off
getting your financing elsewhere. The little differences in the numbers can be
huge. Consider this: $20,000 financed over five years at 3.9 percent costs
$2,045.80 in interest. The same deal at 7.9 percent costs $4,272.20 -- a
difference of more than $2,226.
8. One-stop shopping at the dealership.
The big advantage to doing that is convenience -- but in terms of financing, if
you shop around via local banks, credit unions and other lenders, you may well
get yourself a better deal.
Other things you should shop around for: various add-ons and accessories. Don't
buy more than you need, and for what you do want, consider other sources. But
before you get too bare bones about it, remember that some safety options --
such as anti-lock brakes and side-impact airbags -- can reduce insurance costs,
a major consideration.
9. Going it alone when you can use a helping hand.
If hassles give you headaches and negotiations make you nauseous, turn it over
to a higher (horse)power. For example, the AAA Endorsed Auto Buying Program nets
members special pricing through authorized dealers. To learn more, log onto
aaa.com; or become a member by calling 1-800-JOIN-AAA.
10. Thinking it's over before it's over: Or, in the case of car buying, it
ain't over 'til the business manager sings.
You may think you bought your car once the sales manager shakes your hand and
tells you what a great deal you got. But beware the business office, often
called the finance and insurance office. Dealers often make as much money in
this room as they do on the showroom floor. Insurance, dealer add-ons, extra
fees and interest rate changes are among the common ploys you could get
clobbered with on your way out the door.
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